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How to shop Tax Free in Singapore

  1. Go shopping and get your electronic Tourist Refund Scheme
    (eTRS) Ticket, you should show your passport and present a credit card to be used as an ‘eTRS token’ to store all of your purchase details
  2. When leaving Singapore, make sure you have your eTRS ticket, purchased goods, original receipts/invoices, passport, travel documents and token to claim your GST 
  3. For credit card refunds, use your credit card token details to retrieve your purchase receipts at the eTRS self-help kiosk located at your departure location
  4. For cash refunds, proceed to Central Refund Counter at the Departure Transit Lounge at Changi Airport. *Cash refunds are only applicable for tourists leaving via Changi Airport 


GST rate:
Standard 7%

Shoppers eligible for GST  / Sales Tax refunds

  1. Non-residents of Singapore
  2. You spend 365 days or less in Singapore in the last 24 months before the date of purchase;
  3. You have not been, at any time, employed in Singapore in the past 6 months before the date of purchase;
  4. You are not a member of the crew of the aircraft or ship on which you are departing from Singapore;
  5. You are 16 years of age or above at the time of purchase; and
  6. If you are a student pass holder, you must have purchase the goods in the last 4 months before the expiry of your student pass.

Minimum spend
SGD100. Shoppers may accumulate up to 3 same-day invoices from the same retailer to meet this minimum purchase amount

Where to get Customs approval:
Last Singapore departure point (on main menu select - Stores, Customs Approval & Refund Points, then select - APPROVAL)

Time limit for Customs approval
Within 2 months from date of purchase.

Required for Customs approval:

  • eTRS ticket
  • Purchased goods
  • Purchase receipts
  • Passport with stamp
  • Travel Documents

Refund options available:

  • Airport Cash*
  • Credit Card
  • Cheque

*For cash refunds exceeding SGD 7,500 (either in the form of a single purchase or multiple transactions), an administrative fee of SGD100 is payable to the Central Refund Counter.


  • When requesting an eTRS claim ticket at Premier Tax Free participating stores, show your original passport (images and photocopies are not permitted) to confirm your eligibility for GST refund.
  • You must present your passport in store
  • Make sure the goods are sealed and unused.
  • At the airport, please allow enough time for Customs approval process before your flight departs.
  • If you are departing on an international cruise (excluding cruises-to-nowhere, round- trip cruises and regional ferries) from the cruise terminal, you must:
  • Declare that you are exiting Singapore and will not return via the same voyage on the same ship, using your cruise itinerary as documentary proof of your departure.
  • Confirm that you will not be returning to Singapore within 48 hours.
  • Depart with the goods within 12 hours of obtaining approval of your GST refund.
Get your tax free form in Singapore
Tax free shopping in Singapore self-help kiosk
Get tax refunds in Singapore