When you completed a tax refund form you chose to take your refund immediately at the store or at a Premier Tax Free city centre refund location before you had your form stamped by the Customs authority.
You agreed that if any of the following conditions were not met, Premier Tax Free could debit your credit card for the agreed amount:
- You need to obtain a valid customs validation (physical stamp or digital validation where available)
- You must deliver the validated form to Premier Tax Free within 21 days of the refund date
- You must fill out the form correctly and include all the mandatory information and contact details
If you haven’t sent the validated tax refund form please send it back to Premier Tax Free without delay. We will then re-credit your card. Please send your validated tax refund form (and purchase receipts if required) to the following address:
Premier Tax Free
Please note that the debit amount may differ from the refund amount, as it may include an additional fee.