Track my refund

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Why did you charge my credit card?

When you completed a tax refund form you chose to take your refund immediately in store or at a city centre location before you had your form stamped by the Customs authority. You agreed to get the tax refund form validated and return it to Premier Tax Free within 21 days. You provided a guarantee that if Premier Tax Free did not receive the validated form within the 21 days it could debit your credit card for the agreed amount.

If you have the validated tax refund form with you please send it back to Premier Tax Free without delay. We will then credit your credit card

  1. For more information on tax free shopping visit How to Shop Tax Free >
  2. Further information can be obtained through our FAQs >
  3. You can contact us by email or telephone via Contact us >