Refund solutions

To ensure ultimate convenience and flexibility to both Shoppers and Merchants, Premier Tax Free manages over 600 refund points across more than 30 countries (see full list of refund points), as well as 8 different refund methods. Our experience and competence guarantee that we efficiently refund millions of Shoppers every year.

Our convenient refund options include:

 

In-store cash and VAT off

Procedure

  • Before the Tax Free form is export validated, the refund or deduction of VAT takes place immediately in-store.

Advantages

  • Refund often spent in store or location
  • No cash fee incurred by Shopper
  • No queues at refund points
  • Higher level of customer service

Requirements

  • Credit card guarantee is taken from Shopper
  • Shoppers must return the export validated Tax Free form to Premier Tax Free within 30 days (this timeline may vary)

 

premier tax free refund solutions in store cash and vat off

City cash

Procedure

  • Before the form is export validated, the refund takes place immediately at a city refund point near to the store. 

Advantages

  • Immediate cash refund
  • No queues at airport refund points
  • Refund often spent on location

Requirements

  • Credit card guarantee is taken from Shopper
  • Cash fee is incurred by the Shopper
  • Shoppers must return the export validated Tax Free form to Premier Tax Free within 30 days (may vary)

 

Airport cash

Procedure

  • After the Tax Free form is export validated, VAT is mostly refunded at an airport cash refund point; however, this can occur at a refund point outside of the airport.

Advantages

  • No credit card guarantee is taken from the Shopper
  • The Shopper does not need to post back the Tax Free form
  • Refund often available in home currency

Requirements

  • Cash fee is incurred by the shopper

 

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Credit card

Procedure

  • After the Tax Free form is export validated, VAT is refunded directly to shoppers Visa, MasterCard, Union Pay, Diners, JCB or American Express credit card or debit card.

Advantages

  • No cash fee incurred by the Shopper
  • No queues at refund points
  • Refund in the Shopper's home currency
  • Refund received in 30 days

Requirements

  • Shopper must have a valid credit or debit card with a minimum of six months' validity
  • Credit card number must be written on the Tax Free form
  • Shoppers must return the export-validated Tax Free form to Premier Tax Free

 

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Home country cash

Procedure

  • After the Tax Free form is export validated and the Shopper arrives in their home country, VAT is refunded at convenient locations across the country.

Advantages

  • No credit card guarantee is taken from the Shopper
  • The Shopper does not need to post back the Tax Free form
  • Refund in the Shopper's home currency

Requirements

  • Cash fee is incurred by the Shopper
  • Tax Free form must be export validated at exit point

 

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Alipay

Procedure

  • After the form is export validated, VAT is refunded directly to the Chinese Shopper’s Alipay account. Alipay is China’s leading online payment service provider.

Advantages

  • Refund paid directly to Alipay account, a trusted Chinese payment service provider
  • Refund in CNY/RMB
  • Guarantees a better rate of exchange compared to credit card and cash refund options
  • No cash fee incurred
  • No queues at refund points
  • Refund confirmation via text message

Requirements

  • Shopper holds a valid Alipay account
  • Mobile number tied with Shoppers Alipay account must be written on the Tax Free form
  • Shoppers must return the export validated Tax Free form to Premier Tax Free

 

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Montenapoleone Card (Italy)

Procedure

  • Before the Tax Free form is export validated, Shoppers can get their refund onto a Premier Montenapoleone Card and receive an additional 15% refund to be re-spent in the Via Montenapoleone in Milan.

Advantages

Requirements

  • Shopper holds a valid Premier Montenapoleone Card
  • Credit Card guarantee is required from the Shopper
  • Shoppers must return the export-validated Tax Free form to Premier Tax Free within 21 days 

 

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Etihad guest miles

Procedure

  • After the Tax Free form is export validated, the Shopper receives their refund as Etihad Guest miles and gains additional miles.

Advantages

  • The Shopper receives 36 miles per one dollar of refund. Currently, an Etihad guest receives one mile per one dollar
  • No cash fee incurred
  • No queues at refund points

Requirements

  • Shopper holds a valid Etihad Guest account
  • The Etihad Guest miles account number must be written on the Tax Free form
  • Shoppers must return the export-validated Tax Free form to Premier Tax Free

 

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