Premier VIP services

Premier Tax Free provides VIP services that are designed to satisfy the most high-profile shoppers. Our VIP teams assist Merchants’ VIPs from their hotel, through customs, to the departure gate, ensuring the highest level of service and convenience, providing a seamless experience.

Contact us to learn more

UK

  • Private car transportation from hotel to airport
  • Meet and greet directly outside of the airport terminal
  • Pre-booked porters to collect bags and transfer to check-in
  • Pre-check-in service (subject to airline) with preferred seats arranged
  • Expedited through all check-in, Tax Free, and security processes
  • Escort to lounge and to the aircraft gate when ready to board

Italy

  • Purchased goods and Tax Free form transported from Merchant to airport by VIP team
  • Meet and greet directly outside of the airport terminal
  • Expedited through all check-in, Tax Free, and security processes

Czech Republic

  • Private car transportation from airport to hotel upon arrival and hotel to airport upon departure
  • Meet and greet directly outside of the airport terminal
  • Pre-booked porters to collect bags and transfer to check-in
  • Pre-check-in service (subject to airline) with preferred seats arranged
  • Expedited through all check-in, Tax Free, and security processes
  • Escort to lounge and to the aircraft gate when ready to board

Cyprus

  • Private car transportation from hotel to airport
  • Meet and greet directly outside of the airport terminal
  • Pre-booked porters to collect bags and transfer to check-in
  • Pre-check-in service (subject to airline) with preferred seats arranged
  • Escort to lounge and to the aircraft gate when ready to board

France (available in Paris only)

  • Private car transportation with bilingual chauffeur from hotel to airport
  • Escort to Customs by chauffeur
  • Assistance through check-in and Tax Free processes
  • Priority cash refund service 
  • Faster credit card refund service
  • Dedicated VIP call centre