Premier DCC Training

Offering your international shoppers the choice to pay in their own currency is a hugely advantageous service for both you and your shoppers, however, we understand that merchants must have the tools and knowledge to communicate this in the right way.

Premier Tax Free provides all merchants with Premier Training and supporting materials on Premier DCC, which now includes an Online Training Portal.

Access is available via Apple, Android, Laptops, Desktop PCs anywhere in the world, 24 hours a day.

Features

  • Online eLearning modules:
    • New Starters (as part of their induction)
    • Staff Meeting & Refresher Training
    • The ‘Conversation’ interaction between Staff and the Shopper
  • Online ‘Chat’
  • Videos & Animations
  • Support Details
  • Helpful Links
  • News
  • Feedback

Advantages

  • Available anywhere and at anytime
  • Sales staff gain knowledge of both product and service
  • Increased speed of processing in-store
  • Increased number of successfully completed transactions and associated DCC revenue 
  • Staff confidence with Shopper interaction

Visit the Online Training Portal

Please contact us if you would like to arrange access to the Portal.