Track your refund

You are here

Have you applied for a Tax Free refund and are awaiting payment? If so, we are pleased to assist you with any query you may have regarding your refund. In order to respond to your query as efficiently as possible, please complete the information below.

Personal details

Tax Free form

Please note, the majority of form numbers will begin with the initials of country of purchase and will be a long 20-digit number.

For recently returned forms, please allow 4–6 weeks for forms to be processed.


Add more forms to track
Tax Free form 1

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 2

For recently returned forms, please allow 4- 6 weeks for vouchers to be processed.

Tax Free Form 3

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 4

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 5

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 6

For recently returned forms, please allow 4- 6 weeks for forms to be processed.


If you cannot locate your form number, please send us your query and a scanned image of your document directly to customer.services@fintrax.com.

shop tax free with the best brands in via montenapoleone
shop tax free with the best brands in via montenapoleone

Shop the best brands Tax Free

Dior logo
Patek Philippe logo
mulberry logo
Christian Louboutin logo
armani logo
karl lagerfeld logo
Agent Provocateur logo
folli follie logo
Tom Ford logo
Ralph Lauren logo
Lacoste logo
H.Stern logo
Repetto logo
MCM logo
Zilli logo
Gucci Logo
breguet logo
Gap logo
Sephora logo
Chopard logo
Cesare Paciotti logo
J.Crew logo
Saint Laurent logo
Reiss Tax Free Shopping