Track your refund

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Have you applied for a Tax Free refund and are awaiting payment? If so, we are pleased to assist you with any query you may have regarding your refund. In order to respond to your query as efficiently as possible, please complete the information below.

Personal details

Tax Free form

Please note, the majority of form numbers will begin with the initials of country of purchase and will be a long 20-digit number.

For recently returned forms, please allow 4–6 weeks for forms to be processed.


Add more forms to track
Tax Free form 1

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 2

For recently returned forms, please allow 4- 6 weeks for vouchers to be processed.

Tax Free Form 3

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 4

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 5

For recently returned forms, please allow 4- 6 weeks for forms to be processed.

Tax Free form 6

For recently returned forms, please allow 4- 6 weeks for forms to be processed.


If you cannot locate your form number, please send us your query and a scanned image of your document directly to customer.services@fintrax.com.

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