Refund solutions

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To ensure ultimate convenience and flexibility to both Shoppers and Merchants, Premier Tax Free manages over 600 refund points across 29 countries (see full list of refund points), as well as 8 different refund methods. Our experience and competence guarantee that we efficiently refund millions of Shoppers every year.

Our convenient refund options include:

In-store cash and VAT off

Procedure

Before the Tax Free form is export validated, the refund or deduction of VAT takes place immediately in-store.

Advantages

Refund often spent in store or location

No cash fee incurred by Shopper

No queues at refund points

Higher level of customer service

Requirements

Credit card guarantee is taken from Shopper

Shoppers must return the export validated Tax Free form to Premier Tax Free within 30 days (this timeline may vary)

 

premier tax free refund solutions in store cash and vat off

City cash

Procedure

Before the form is export validated, the refund takes place immediately at a city refund point near to the store. 

Advantages

Immediate cash refund

No queues at airport refund points

Refund often spent on location

Requirements

Credit card guarantee is taken from Shopper

Cash fee is incurred by the Shopper

Shoppers must return the export validated Tax Free form to Premier Tax Free within 30 days (may vary)

 

premier tax free refund solutions city cash

Airport cash

Procedure

After the Tax Free form is export validated, VAT is mostly refunded at an airport cash refund point; however, this can occur at a refund point outside of the airport.

Advantages

No credit card guarantee is taken from the Shopper

The Shopper does not need to post back the Tax Free form

Refund often available in home currency

Requirements

Cash fee is incurred by the shopper

 

premier tax free refund solutions airport cash

Credit card

Procedure

After the Tax Free form is export validated, VAT is refunded directly to shoppers Visa, MasterCard, Union Pay, Diners, JCB or American Express credit card or debit card.

Advantages

No cash fee incurred by the Shopper

No queues at refund points

Refund in the Shopper's home currency

Refund received in 30 days

Requirements

Shopper must have a valid credit or debit card with a minimum of six months' validity

Credit card number must be written on the Tax Free form

Shoppers must return the export-validated Tax Free form to Premier Tax Free

 

premier tax free refund solutions credit card

Home country cash

Procedure

After the Tax Free form is export validated and the Shopper arrives in their home country, VAT is refunded at convenient locations across the country.

Advantages

No credit card guarantee is taken from the Shopper

The Shopper does not need to post back the Tax Free form

Refund in the Shopper's home currency

Requirements

Cash fee is incurred by the Shopper

Tax Free form must be export validated at exit point

 

premier tax free refund solutions home country cash

Alipay

Procedure

After the form is export validated, VAT is refunded directly to the Chinese Shopper’s Alipay account. Alipay is China’s leading online payment service provider.

Advantages

Refund paid directly to Alipay account, a trusted Chinese payment service provider

Refund in CNY/RMB

No cash fee incurred

No queues at refund points

Refund confirmation via text message

Requirements

Shopper holds a valid Alipay account

Mobile number tied with Shoppers Alipay account must be written on the Tax Free form

Shoppers must return the export validated Tax Free form to Premier Tax Free

 

premier tax free refund solutions alipay account

Montenapoleone Card (Italy)

Procedure

Before the Tax Free form is export validated, Shoppers can get their refund onto a Premier Montenapoleone Card and receive an additional 15% refund to be re-spent in the Via Montenapoleone in Milan.

Advantages

Shopper receives an additional 15% refund

No queues at airport refund points

The full refund amount can be re-spent only in participating stores in the Via Montenapoleone

Requirements

Shopper holds a valid Premier Montenapoleone Card

Credit Card guarantee is required from the Shopper

Shoppers must return the export-validated Tax Free form to Premier Tax Free within 21 days 

 

premier tax free refund solutions montenapoleone card

Etihad guest miles

Procedure

After the Tax Free form is export validated, the Shopper receives their refund as Etihad Guest miles and gains additional miles.

Advantages

The Shopper receives 36 miles per one dollar of refund. Currently, an Etihad guest receives one mile per one dollar

No cash fee incurred

No queues at refund points

Requirements

Shopper holds a valid Etihad Guest account

The Eithad Guest miles account number must be written on the Tax Free form

Shoppers must return the export-validated Tax Free form to Premier Tax Free

 

premier tax free refund solutions etihad guest miles

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